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home - FAQ

Q:

Are you a factory, trading company or a third party?

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A:

We are a factory located in Xuzhou City,Jiangsu Province,China and builded in 1994.Welcome for your visiting.

Q:

What the quality assurance you provided and how do you control quality?

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A:

Established a procedure to check products at all stages of the manufacturing process-raw materials,in process materials,validated materials,finished goods,etc.

Q:

What is your service you can offer?

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A:

Pre-sale service:

Consultant service(Answering client’s question)
Primary design plan for free
Assisting client to choose suitable construction plan
Price calculation
Business&technology discussion

Sale Service:

Submission of support reaction date for foundation designing
Submission of construction drawing
Providing requirements for embedding
Construction manual
Fabrication&packing
Statistical table of material
Delivery
Other requirements by clients

After-sale Service:

Service of installation supervision
Instruction for using after installation completed

Q:

Is your price competitive with other companies?

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A:

Our business objectives are to give the best price with same quality and best quality with the same price.We can try best to cooperate with you to reduce your cost.

Q:

How to get the accurate quotation?

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A:

If you can provide the following project date,we are able offer you with accurate quotation.
Design code/design standard
Column position
Max.wind speed
Seismic load
Max.snow load
Max.Rainfall

Q:

Our project is located in a high-temperature, high-humidity, or high-salinity environment. How do your steel and coating systems ensure long-term corrosion resistance?

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A:

We LFBJMB specialize in providing solutions for harsh environments. We use high-quality weather-resistant steel that complies with international standards and recommend proven heavy-duty anti-corrosion coating systems, such as hot-dip galvanizing, zinc-rich epoxy primers paired with polyurethane topcoats. We can provide coating recommendations tailored to your specific environment, ensuring a structural lifespan of 50 years or more.

Q:

Do your designs consider local specific regulations, such as seismic, strong wind, or low-temperature requirements?

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A:

Absolutely. Our LFBJMB engineering design team has extensive global project experience and strictly adheres to the national building codes of the project’s country while also being well-versed in international standards. We conduct specialized seismic spectrum analysis, wind load calculations, and recommend suitable low-temperature impact toughness steel for cold regions to ensure structural safety and adaptability.

Q:

We want the project completed quickly. How does your integrated service (from design and manufacturing to installation) ensure efficiency?

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A:

This is one of our core strengths. As an integrated supplier covering design, manufacturing, and installation, LFBJMB ensure seamless collaboration:

Internal Coordination: 

Our design and manufacturing teams work closely together to optimize component manufacturability and installation ease from the outset.

Shortened Timeline: 

We eliminate communication delays with third-party installers, enabling us to develop and execute the most efficient overall project plan.

Rapid Response: 

Any issues encountered by the on-site installation team can be directly communicated to headquarters for quick decision-making and resolution.

Q:

If we prefer self-installation to save costs, what support can you provide?

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A:

We offer flexible options:

Detailed Installation Manuals: Provide step-by-step guides with illustrations.

Remote Expert Guidance: Offer real-time installation support and troubleshooting via video conferencing.

Dispatching a Project Manager: We can send a senior project manager to your site for technical briefing, progress and quality supervision, and training of your local workers. This hybrid model is highly cost-effective.

Q:

How do you ensure post-project maintenance and spare parts supply after project completion?

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A:

We have established an efficient remote support system:

Warranty Period: Provide standard warranties for manufacturing and installation quality.

Online Support: Our professional after-sales team offers technical consultation via email and video conferences.

Spare Parts Supply: We typically include a surplus of critical spare parts with the main shipment. For additional parts needed later, we promise rapid production and shipment via the most efficient logistics solutions.